Customer Service Policy

Our Mission

BrainCrate Products is the home of the Genuine Layman Rulers.  We have put together a host of products that are high-quality and affordable and may solve a problem.  Our vision is to bring our customers the best in products that make life simply better.  We strive to exceed the expectations of our customers in everything we do.  We are committed to excellence. 

 Our Commitment

BrainCrate Products is committed to providing excellent customer service.  We provide our customers with the highest level of customer service by providing timely, professional, and courteous service.  Your concerns are taken very seriously, with the appropriate sense of urgency.  We commit to resolving your issue or request with complete satisfaction.  We try and understand our customers needs to ensure that our customers receive the best possible service.

 Communication

We are professional and courteous when interacting with our customers.  We promptly respond to all customer inquiries and requests.  We offer communication with customers by email info@braincrateproducts.com and contacting us by phone at 615 506-6754.   We continuously strive to improve our level of service.

Customer service is important to us, and we want to make sure that we are providing the best possible service.  If you have any questions or concerns please contact BrainCrate Products.